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Application Maintenance

KTS   has a mature Application Maintenance Outsourcing Methodology for projects in Decision Support Systems and E-Commerce/Web Technologies

When you engage KTS Application Maintenance Services, you are assigned a team of professionals with deep expertise in your application and an understanding of your line of business. The team assumes the daily IT activities involved in maintaining, troubleshooting, analyzing and assessing your application for enhanced efficiency and performance.
» Technical help desk support
» Fault analysis
» Upgrades and Patches
» Code review
» Testing
» Documentation maintenance

» Application Enhancements

 
» Enhancements and bug fixing
 
» Service packs release and patch tracking
 
»Forward/backward porting to merge enhancements     with the core product development efforts
 
»Coordination with development teams for future     releases